Regional Management Services Inc
Labour Relations Consultants Barbados

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Glossary of Terms

Powerpoint Presentations

• Alternative Dispute Resolution Strategies
• Collective Bargaining & Negotiations
• Communications in the Workplace
• The Contract of Employment
• Grievance Handling
• History of the Development of Trade Unions
• ILO Future of Work Programme
• ILO Workshop Social Partnership & Social Dialouge
• Negotiation Skills: Strategies in Resolving Issues
• Occupational Safety and Health Committees (BM2)
• Occupational Safety and Health Committees (BM3)
• Occupational Safety and Health
• The Role of Trade Unions in Promoting Productivity
• Safety Policy
• Security Guard Services: Practice & Procedures
• The Teaching of Ethics in Vocational Education
• Team Building
• Transitioning from a Formal to Informal Economy
• Voluntarism in Industrial Relations
• Wage Determination
• Workplace Productivity & Safety & Health

Speeches

• CTUSAB Independance Day Message 2018
• CTUSAB Independance Day Message 2017
• Welcome Remarks Opening Ceremony of WOWS 2017
• Symposium Presentation EWWD
• Occupational Safety and Health Week 2017
• Valuing Teachers, Improving their Status
• Working Together for the Good of All
• Fraternal Greetings
• Defending Social Democracy - Yesterday – Today and Tomorrow
• Remarks to Hero Square Event- Sensitization of the Proclamation of the Safety and Health at Work Act
• Address to Productivity Council Schools' Debate
• Christmas Message
• 49th Independence Anniversary Celebrations of Barbados
• National Consultation on the Economy
• Address to Eunice Awards -BNA 2013
• Address to the Full Social Partnership of Barbados (February, 2012)
• Adresss to Productivity Council Schools' Debate (Sept 22nd, 2009)
• Adddress WEEK OF EXCELLENCE 2011 (Feb 26th, 2011)
• Adddress WEEK OF EXCELLENCE 2011 (Febrary 22nd, 2011)
• Address to the 102nd_Session of Int' Labour Conference)
• Brazil Presentation Labour MARKETS
• BUT Conference 2015 Final
• Closing Remarks to the 8TH Biennial Delegates Conference of Ctusab
• Feature Address Delivered to BSTU AGM
• Keynote Address to Ctusab's Midterm Delegate's Conference - NUPW Auditorium, Dalkeith
• Labour Markets
• National Consultation on the Economy
• National Liaison Committee for the Management of Social Tranformation of the Barbados National
• Paper Presented to the Staff of Vauxhall Primary
• How to Use Social Dialouge to Achieve Positive Outcomes in Increasing Productivity
• Remarks - Hotel & Restuarants Week
• Remarks ILO - CIDA Child Labour Project
• Remarks to Launch on Charter on HIV & AIDS on Human Rights in the Workplace
• Remarks to HIV & AIDS Workshop 2010
• Remarks to the Launch of Guidlines to Fire and Emergency Procedures Manual
• Remarks to the National Tripartite Seminar-PROMALCO
• Remarks to NISE Workshop
• Remarks to Opening of Occupational Safety and Health Week
• Remarks to the Promalco Train in the Trainers Workshop
• Remarks to Wesley Hall Junior School - REG
• Remarks to Workshop on Worker's Particiaption and Workplace Flexibility
• The Development of the Arts & Craft Sector in Barbados
• With Rights Come Responsibilities

Articles

• Safeguarding Organizational Instability
• Responsible Behaviour and Actions
• The Employment and Recruitment Policy
• The Revolution of the Job Market
• Safe Work in the Public Transport Sector
• Standards in the Hotel and Hospitality Sector
• To Serve and Protect
• Training of Supervisory Management Personnel
• Planning for the Future
• The Mandate of Trade Unions
• The Power of Negotiations and Bargaining
• The Reforming Workplace Culture
• Trade Union Reform
• Unilateral Decision Making
• The Independence of Trade Unions
• Global Labour Shortcomings
• Investing in Employees
• Work Attitudes
• Failing Grade: Administrative and Procedural Blunder
• Modern Day Slavery
• Participatory Democracy
• Responding to Labour Challenges
• The Changing Employer- Employee Relationship
• The Solidarity Strike Fund
• Reflecting on Caribbean Labour Force
• The Demoralization of Young Workers
• The nature of work in the Cycles of the Industrial Revolution
• The Changing Nature of the Workplace
• Declining Work Standards
• Good Industrial Relations Practice
• The lost Decades
• Defining our Heroes
• Exercising your fundamental Right
• Politics and the Trade Union Divide
• Trade Union Bargaining Power
• Bullying in the Workplace
• Growth and Development
• Issues and Weaknesses
• The Trade Union Objective
• Labour Injustices
• Managing Protest Action
• The Discontenment of Workers
• Training for Managers
• Labour Laws and Labour Administration
• The HRM Challenge
• The Toxic Work Environment
• Workplace Headaches
• Employment Challenges in 2023
• Making a Difference
• Reflecting on Christmas
• The Importance of Labour
• The Power of Workers
• Employment Concerns
• Labour Reset
• Preserving Our Rights
• The Exemplary Employee
• Threats to Job Security
• Worker Indiscipline
• Observing Ethical Standards
• The Exploitation of Labour
• Contradictions in Public Sector Unionism
• Engaging and Empowering Youth Workers
• The Employment of Young Workers in Factories
• Building Good Workplace Relations
• The Employment of Young Workers in Factories
• Employment in Sports
• Employment Issues
• Political Injustices
• The Promotion Policy
• The Social Partnership Construct
• Positive Oulook for Trade Unions
• Preparing for 2022
• The Right to Vote
• Workers as the Electorate
• Bringing Joy to the World
• Pandemic Stressors
• Responsible Trade Union Behaviour and Actions
• Celebrating Independence
• Global Competition and Exploitation
• An Educated Workforce
• Discrimination in the Employment Sector
• Reviewing the Industrial Relations Practices
• A United Sense of Purpose
• Steps to Economic Recovery
• orkplace COVID 19 Fatigue
• Managing Internal Issues
• Political Infiltration of Trade Unions
• Organizational Bullying
• Quality Work
• Responding to the Plight of Workers
• Managing the COVID 19 Crisis
• The Workings of the Social Partnership
• The World’s Employment Challenge
• Know Your Role and Functions
• Agitate but don’t Violate
• Emancipate the Workforce
• Labour in Crisis
• Employee COVID 19 Testing and Immunization
• Preserving the Image and Integrity of Trade Unions
• The Performance of the Media
• Comparing Permanent with Contract Employment
• Jobs of Convenience
• The Boss and Straw Boss
• Workplace Traditions and Practices
• Employment Challenges facing Workers with Disabilities
• Industrial Action in time of a Pandemic
• Mandatory Vaccination of Employees
• Workforce and Employment Trends
• Guidelines to Good Industrial Relation Practice
• Labour's Response to New Employment Challenges
• Productivity in time of a Pandemic
• A Rethink of Labour's Role
• Irresponsible leadership
• The Demise of the Labour Movement
• The Unconsciounable Beaviour of Employers
• Employee Recognition in the Workplace
• Finding Solutions to Unemployment
• The Dignity of Work
• The Model Employer
• Trade Union Recognition
• Work Stressors
• Political Unionism
• The Political and Trade Union Divide
• Trade Unionist and Politics
• Unpredictability of Employment
• The New Employment Relationship
• The New Teaching Experience
• Principles Governing Return to Work
• The World of Work in a COVID 19 Environment
• Coping with Underemployment
• Getting People Back to Work
• Integrity in the Workplace
• The Virtual Workplace
• Breaking the Dependency Syndrome
• Breaking the Dependency Syndrome
• Following Workplace Instructions
• Inequality in Employment
• Social Distancing A New Workplace Norm
• Workplace lockouts
• Preserving Institutional Knowledge
• Promoting International Labour Standards
• Promoting Safe Work in the Public Transport Sector
• Threats to workplace Safety
• An Employee's Worst Nightmare
• Bullying at Workplace and in Trade Union Organizations
• Coping with Labour Shortages
• Demands of the Trade Union Leadership
• Embracing the Principles of Kwanzaa
• Holding Leaders Accountable
• Improving the Business Acumen
• Observing Procedures and Process
• Organizing Sex Workers
• Promises and Pledges
• Respect for Trade Unions and Trade Unionists
• Responding to Changing
• Restoration of Confidence in the Labour Movement
• Seasonal Employment
• Sexual Harassment in the Workplace
• Tackling the problem of Youth Unemployment
• Technology and Workplace Inefficiency
• The Price of Progress
• The Readiness of Young Persons for the World of Work
• The Caribbean Labour Movement and the 2020 Challenges
• The Challenge of Finding Employment
• The Challenge to Trade Union Rights
• The Changing Face of Trade Union Politics
• The Independence Journey
• The Politics of Inclusion
• The Realities of the Times
• The Transformation to Homeworking
• The value of Trade Unions
• The Value of an Employee Appraisal
• The Impact of Declining Trade Union Membership
• The Fear of Trade Unions
• Threat to Collective Bargaining
• Towards Achieving UN Sustainable Development Goal #8
• Trade Union Value
• Trade Unions and the Media
• Traits of Elected Officials
• Treating Fairly to the Migrant and Immigrant Worker
• Treating to Workers Fairly
• Trending Issues for Trade Unions in 2019
• Labour Relations Consultants Barbados
• Understanding the Grievance Procedure
• We Gathering 2020
• Workplace Standards
• A Recommitment to Social Dialogue
• Accountability Concerns
• The Aftermath of an Election
• Am I my Brother’s Keeper?
• The Building of an Effective Industrial Relations System
• Cameras in the Workplace
• The Changing Demands of the labour Market 2017
• Changing the Approach to the Business Investment Culture
• Collective Responsibility
• Constructive Dismissal
• Creating New Business and Employment Opportunities
• Depoliticizing the Trade Union
• Developing Young Leaders
• Double Standards and Hypocritical Behaviour
• The Dynamics of the New Workplace
• Education and Employment
• Expectations of Prospective Leaders
• Firearm Policy at the Workplace
• Workplace Governance
• Colloboration and Cooperation
• Understanding Trade Union Solidarity
• Addressing Workplace Shortcoming
• The Employment Relationship
• The Gender Employment Issue
• Guiding Principles of Trade Unionism
• Looking Ahead
• Managing Indiscipline in the Workplace
• Revisiting the Expectations of Trade Unions
• Threats to Trade Unions
• Understanding the Roles of Trade Unions
• The Future of Collective Bargaining
• How to be a Good Employee
• Addressing the Implementation Deficit
• Improving the Functioning of the Workplace
• Inclusive Workforce
• Industry Standards and Expectations
• Integrity and Corruption
• Labour's Role in Promoting World Peace
• The Legacy of Trade Unions
• Maintaining Discipline and Order
• Maintaining Respect for the Labour Movement
• Manage And Motivate Young Workers
• Managing Service Delivery
• Mission Critical
• Myths About Trade Unions
• Is the National Trade Union Centre A Trade Union?
• The Negotiation of Wages and Salaries
• New Year's message From the Congress of Trade Unions and Staff Associations of Barbados
• Organisation Governance and Administrative Practices
• Organization, Governance and Administrative Practices
• Organizational Integrity
• Organizational Integrity
• Responsible Behaviour
• The Withdrawal of Labour
• Managing Success
• Exercising Responsible Leadership
• Professional Ethics
• The Hazards of the Skies
• Workplace Goverance
• The Plight of Start up Businesses
• Acts of Workplace Violence
• Age Discrimination
• Arresting Gun Violence
• Attire and Grooming Policy
• Ban on Smoking in Public Places
• Code of Industrial Relations Practice
• Challenges of a Labour Relations Dispute
• Challenges to Small Business
• Changing of the Guard Website Version
• Compromising Service Quality
• Concerns of Workers
• Concerns of Workers
• Confronting the Global Economic Recession
• Workplace Injustices
• Counter Productive Strategies
• Decent Work in Crop Over
• Developing a Bargaining Culture
• Developing and Maintaining Workers
• Developing and Maintaining Workers
• Differences of Opinion Revised Version
• Ebola Alert
• Economic Woes
• Employee Concerns
• Employment Stimulus
• Employment Discrimination
• Employment Discrimination
• Fair Treatment of Employee
• Fair Treatment of Employees
• Features of Work Place Discrimination
• Features of a Contract
• Good Workplace Ethics
• Gay and lesbian Rights
• Gender Issues at the Workplace
• Getting it Right
• The Human Resources Practice
• Improving Professionalism
• Improving Service Delivery
• Improving the Industrial Relations Climate
• Introduction to 9th Biennial Delegates Conference Report GS
• Job Recruitment
• Labour Rights
• Maintaining Employee Relevance in the Workplace
• Organizing Workers
• Multitasking
• Negotiations Tips
• Natural Justice and Procedural Fairness
• Obesity and the Workplace
• Preventing a Negotiation Crisis
• Promoting Jobs: Protecting People
• Promotion Jobs and Protecting People
• Protect and to Serve
• Quality and Sustainable Jobs
• Responsibilities of the Employer
• Rights & Responsibilities Employers Under the Law
• The Signs of the Times
• Reforming the Workforce
• Responding to Change
• Restoring lost Confidence
• Retention of Workers
• Sports in Economic Development
• Safeguarding Self Interest
• Safety Committee Handout
• Safety and Health Standards
• Security of Tenure
• Something for Something
• Sports Entertainment and Culture
• Team Building
• The Dictates of Leadership
• The Practice of Voluntarism in Industrial Relations
• Taking Responsibility
• The Agony of Workers
• The Challenges of Work
• The New World
• The Right to be Unionized
• The Woes of Christmas
• The Workday
• The Importance of Training your staff
• The Value of Workers
• The Working Poor
• Respecting the Principles of Equality and Justice
• Trafficking in Persons
• Unemployment Crisis
• Use of the Cellular phone at Work
• Website and Book Launch
• Why leaders Fear Change
• Wither Trade Unionism in the 21st Century Caribbean
• Women in the Workforce
• Women in the Changing Labour Market
• Worker Employability
• Workers' Solidarity
• Workplace Democracy
• Work Stoppages
• The Aftermath General Elections
• Coping with Unreasonable Demands
• Employees Expectations
• Enforcement of Law
• Global Christmas Wish
• Grading the Performance of Labour Unions
• Respecting the Industrial Relations Practice
• Investing in Young Workers
• Micromanagement
• Promoting A Saftey Culture
• Shifts in the Industrial Relations Practice
• Demands on Trade Union Leadership
• Parkinson Memorial School Book Presentation
• The Perils of the Labour Movement
• Coping with Personal and Organizational Integrity
• The Impact of ITCs on the Workplace
• Planning for the Future
• Poaching as a Membership recruitment Strategy
• Political Unionism
• The Practice of Good Employee Relations
• Press Release - Independence Day Message
• Proactive Leadership
• Productivity and Effectiveness of Trade Unions
• Productivity and Effectiveness of Trade Unions
• The Reshaping of the Traditional World of Work
• Restoring the Pride of Trade Unions
• A Search for Solutions
• Planning for Sucesssful Industrial Action
• Tactics for the Survival of Trade Unions
• Taking Elections Seriously
• Teacher Productivity
• The Impact of Women on the Workforce
• The Marginalization of the Labour Movement
• The Problem of Indiscipline within Organizations
• The Role of Youth and Young Persons in National Development
• The Tenets of Good Leadership
• Trade Union Independence
• The Value of an Educated Workforce
• Trade Union Busting
• Trade Union Elections
• Trade Unions and Social Media
• Trade Unions and the Fight against Corruption
• Trade Unions and the Media
• Trade Union As A Business
• Trade Unions and Austerity Measures
• Trade unions and Politics
• Trade Unions and Taxation Policies
• The True Status of Independence
• Trade Unions and the Issue of Race, Class, and Colour
• Understanding the Contract of Employment
• Understanding Managing Retrenchment
• Understanding the Workplace Culture

CASE STUDY

An employee, here after known as the attendant who works within the mechanic shop, is undertaking a task in the servicing of a vehicle. He spots a defect which he attempts to draw to the owner’s attention.

The supervisor while passing, sees the attendant conversing with the customer in the supposedly restricted area. The supervisor proceeds to humiliate the attendant by shouting to him that persons are not allowed within the area.

The supervisor then threatens to issue a warning letter to the employee. The embarrassed customer complaints to the management for the behavior of the supervisor and threatens to with draw his business in the future.

Questions:

1. Identified the issues in this case?

2. As the manager how would you handle this matter?

3. Are there grounds to bring a disciplinary charge against the supervisor?

4. Is the threat of a warning letter to be entertained against the attendant?

5. What measures are required to be put in place to prevent a reoccurrence of such an incidence?

(January, 2016) Regional Management Services Inc.

Case Study

Subject: Negotiating a Contract of Employment

An employee who is hourly paid worker, is irregular in attendance to work. In one work week, the employee does not report for work on two consecutive days.

Management records the absences, and responds by not paying the employee for the absent days.

The employee on had called the employer to indicate nonattendance to work, but offered no excuse or explanation for their absence.

On recognizing that no pay was made for the two absent days, the employee confronts management and argues for paid, on the grounds that these were sick leave days.

Management refuses and the employee takes the matter to the union.

Questions

1. Does the employer has a case to answer and on what grounds?

2. Does the employee in your view has a case and what arguments would you use to defend it?

3. As the trade union representative what advice would you give to the employees on a matter such as this?

(January, 2016) Regional Management Services Inc.

Video Library

Tutorial Notes

• BASIC RIGHTS OF AN EMPLOYEE
• Concern in IR Practice
• DEFINITION OF TRADE UNIONS
• DIFFERENCES BETWEEN A TEAM AND A GROUP
• Differences and similarities in
  Industrial Relations systems
• DISCIPLINARY PROCEDURE
• Ethics of the Business Manager
• Grievance Handling Procedures
• GRIEVANCE HANDLING
• HOW TO DEVELOP A GOOD WORK ETHIC
• ILO Conventions and Core Labour Standards
• IMPROVING WORKPLACE RELATIONS
  AND PERFORMANCE THROUGH MOTIVATION
• INFORMATION SHEET -How
  to be an effective manager
• Introduction to Collective Bargaining
  - Trade Unions & Mgmt
• Introduction to Industrial Relations
• Irish Model - DISPUTE RESOLUTION SYSTEM
• Labour Legislation

• Laws and Rules
• Leadership and Management Qualities
• LEADERSHIP CHARACTERISTICS
• NEGOTIATIONS SKILLS
• NEGOTIATIONS VS BARGAINING
• OCCUPATIONAL SAFETY AND HEALTH
• OSH -Responsibilities and
  Eployees and Employers
• PRESENTATION FOR AN INTERVIEW
• PRINCIPLES OF MARXIST THEORY
• PROMOTING SOCIAL JUSTICE
  AND SUSTAINABLE DEVELOPMENT
• RETAINING AND ENHANCING EMPLOYMENT
• Service Excellence
• SEXUAL HARASSMENT
• The Contract of Employment
• The Role of Trade Unions
  in Industrial Relations
• The TUC
• UNIVERSAL ETHICAL PRINCIPLES
• WORKPLACE ETIQUETTE